Privacy Policy

Local Turf Cleaners ("Company," "we," "us," or "our") operates the website LocalTurfCleaners.com ("Website"). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our Website, submit forms, or otherwise interact with our services. Please read this Privacy Policy carefully. By using the Website, you consent to the data practices described in this policy.

1. Information We Collect

Personal Information You Provide

When you submit a quote request, contact form, service inquiry, or any other form on this Website, we may collect the following personal information:

• Full name
• Email address
• Phone number
• Physical address or service location
• Project description and service requirements
• Property details (turf size, type, condition)
• Preferred schedule and budget information
• Photographs you upload of your turf
• Any other information you voluntarily provide

Information Collected Automatically

When you access the Website, we automatically collect certain information about your device and usage patterns, including:

• IP address and approximate geographic location
• Browser type, version, and language preferences
• Operating system and device type
• Referring URL and exit pages
• Pages viewed and time spent on each page
• Date and time of visits
• Click patterns and navigation behavior

2. How We Use Your Information

We use the information we collect for the following purposes:

• To connect you with qualified artificial turf cleaning professionals in your area
• To process and respond to your quote requests and service inquiries
• To communicate with you regarding your inquiries, appointments, or services
• To share your information with vetted Service Providers as described in Section 3 below
• To improve, personalize, and optimize the Website and user experience
• To analyze website traffic, usage trends, and effectiveness of our marketing
• To detect, prevent, and address technical issues, fraud, or security breaches
• To send you relevant communications, updates, or promotional materials (with your consent)
• To comply with legal obligations and enforce our Terms of Use

3. Information Sharing and Referrals

By submitting a quote request, service inquiry, or any contact form on this website, you acknowledge and agree that your submitted information, including but not limited to your name, contact details, project description, and location, may be shared with other vetted local professionals, contractors, or service providers in your area. This referral is made to ensure you receive timely, competitive, and relevant responses to your inquiry.

We do not guarantee the quality, pricing, or availability of any third-party professional to whom your information may be referred. By using this website, you consent to this referral process.

We may also share your information in the following circumstances:

• Service Providers: We share your information with turf cleaning professionals and contractors who may be able to fulfill your service request.
• Business Partners: We may share aggregated, non-personally identifiable information with business partners for marketing, analytics, or advertising purposes.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information when we believe disclosure is necessary to protect the rights, property, or safety of the Company, our users, or others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Third-Party Services

We use the following third-party services that may collect information about you:

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as how often users visit the Website, what pages they visit, and what other sites they used prior to coming to the Website. We use the information from Google Analytics to improve the Website and our services. Google Analytics collects the IP address assigned to you on the date you visit the Website, but does not collect your name or other identifying information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Netlify

Our Website is hosted on Netlify, which may collect server logs including IP addresses, access times, and pages viewed. Netlify's data practices are governed by their own privacy policy. We encourage you to review Netlify's Privacy Policy for more information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with the Website. Cookies are small data files placed on your device that help us improve the Website, remember your preferences, and understand how you use our services.

Types of cookies we use:

• Essential Cookies: Required for the Website to function properly, including form submissions and basic navigation.
• Analytics Cookies: Used by Google Analytics to understand user behavior and improve the Website.
• Preference Cookies: Remember your settings and preferences for a better browsing experience.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. However, disabling cookies may affect the functionality of the Website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, secure server infrastructure, and access controls limiting who can view personal data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You acknowledge that you provide your personal information at your own risk.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer needed for its original purpose, we will securely delete or anonymize it. Aggregated, anonymized data that cannot be linked back to an individual may be retained indefinitely for analytics and business improvement purposes.

8. Children's Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect, solicit, or maintain personal information from children under 13 years of age. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us immediately at info@localturfcleaners.com.

9. Nevada Privacy Rights

Under Nevada Revised Statutes Chapter 603A, Nevada residents have the right to submit a verified request directing us not to sell their personal information. If you are a Nevada resident and wish to exercise this right, please submit your request to info@localturfcleaners.com with the subject line "Nevada Privacy Request." We will respond to verified requests within 60 days.

Please note that we do not currently sell personal information as defined under Nevada law. However, we provide this disclosure and mechanism to ensure compliance with your rights under Nevada law.

10. California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collecting it, and the categories of third parties with whom it was shared.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale: You have the right to opt out of the sale of your personal information. While we may share information with Service Providers as described in Section 3, we do not sell personal information in the traditional commercial sense.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you services, charge you different prices, or provide a different level of quality based on your exercise of these rights.

To exercise any of these rights, please contact us at info@localturfcleaners.com with the subject line "CCPA Request." We will verify your identity before processing your request and respond within 45 days.

11. Do Not Track Signals

Some web browsers transmit "Do Not Track" signals. Because there is no common industry standard for interpreting these signals, the Website does not currently respond to "Do Not Track" signals. We will revisit this practice if and when a standard is established.

12. Links to Other Websites

The Website may contain links to third-party websites, services, or resources that are not operated by us. We have no control over the content or privacy practices of these external sites and are not responsible for their practices. We encourage you to review the privacy policy of every website you visit. A link from our Website does not imply our endorsement of any third-party site.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of the Website after any changes indicates your acceptance of the revised Privacy Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will make every reasonable effort to respond to your inquiry within 30 business days.